This Notice explains how we obtain, use and disclose your contact information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”). At PES Africa we are committed to protecting your privacy and to ensure that your contact information is collected and used properly, lawfully and transparently.
Pathogen & Environmental Solutions (Pty) Ltd, registration number: 2011/006448/07.
We collect and process your contact information mainly to contact you for the purposes of understanding your requirements and delivering services accordingly. For this purpose, we will collect contact details including your name and organisation. We collect information directly from you where you provide us with your contact details. Where possible, we will inform you what information you are required to provide to us and what information is optional. Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
We will use your contact information only for the purposes for which it was collected and agreed with you. In addition, where necessary, your information may be retained for legal or research purposes.
We may disclose your contact information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We may also disclose your information:
We are legally obliged to provide adequate protection for the contact information we hold and to stop unauthorized access and use of this information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your information remains secure.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that contact information that we remain responsible for, is kept secure. We will ensure that anyone we pass your contact information onto agrees to treat your information with the same level of protection as we are obliged to.
You have the right to request a copy of the contact information we hold about you. To do this, simply contact us at the numbers/addresses provided in this notice and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your contact information. Please note that any such access request may be subject to a payment of a legally allowable fee.
You have the right to ask us to update, correct or delete your contact information. We will require a copy of your ID document to confirm your identity before making changes to contact information we may hold about you. We would appreciate it if you would keep your contact information accurate.
Definition of personal or contact information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, PES Africa also includes the following items as contact information: All addresses including residential, postal and email addresses.
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your contact information, please contact us at the numbers/addresses listed on our website.